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Privacy

KendallTodd Privacy Statement

The following discloses our information gathering and usage practices for the KendallTodd website. The KendallTodd site offers several opportunities for visitors to register for promotional and informational mailings or to receive assistance in evaluating our software and services. We use this contact information to send users information about our company and its products and services. Users may opt-out of receiving future mailings at any time using our convenient opt out control panel at the bottom of every email. KendallTodd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. KendallTodd collects information from our users at several different points on our website. The transmission of unsolicited commercial e-mail, or Spam, is expressly forbidden by KendallTodd.

Information Tracked

We use your IP address to help diagnose problems with our server and to administer our web site. We also track browser types to help us understand our visitors' needs related to our web site design. IP addresses are not linked to personally identifiable information. Our site's optional information request forms require your name, company, e-mail address, as well as information to help us determine your needs related to our solution. We use this information to send updates about our company and contact you if requested or necessary. You may opt-out of receiving future mailings; see the choice/opt-out section below. When you receive an updated profile form, that information comes from our database of the information you have provided us when you registered for the site, or from your subsequent updates of your personal information.

Cookies

Client-side cookies are used to verify the login status of customers using products or services linked directly with our website. Client-side cookies are also used to track point of entry to point of registration for those users participating in our affiliate signup programs or to track and measure the success of a particular marketing campaign. Usage of a cookie is in no way linked to any personally identifiable information while on our site. All set cookies are temporary; once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, they may still use our site; however, the user may be limited to the access of some areas within our website. A cookie is a piece of data stored on the user's computer tied to information about the user. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to sign-up as a KendallTodd member. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information unless necessary to enable our Web-based service for the end user.

Clear Gifs (Web Beacons/Web Bugs)

We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) only for formatting purposes, and do not track any site activity. Clear Gifs can "work with" existing cookies on a computer if they are both from the same Web site or advertising company. That means, for example, that if a person visited "www.companyX.com", which uses an advertising company's clear gif, the Web would match the clear gif's identifier and the advertising company's cookie ID number, to show the past online behavior for that computer. In addition, we use clear gifs in our HTML-based emails to let us know which emails have been opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.

Sharing and Usage

We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you e-mails based on your request for information.

Business Transitions

In the event KENDALLTODD goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email or prominent notice on our Web site for 30 days prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. KendallTodd will automatically enroll the friend as a subscriber for the site of the originating party. KendallTodd stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact KendallTodd at support@kendalltodd.com to request the removal of this information from our database, or they may use the OptOut features provided with that email and any and all future emails send to the member.

KendallTodd Software and Systems License Agreement

 

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